Privacy Policy
eholler Digital Services Private Limited
Effective Date: 9 October 2026
Last Updated: 9 October 2026
- Introduction
eholler Digital Services Private Limited (“eholler”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information collected through our website and business activities.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit https://www.eholler.in, submit an enquiry, request a quotation, communicate with us or engage our services.
We handle personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules and the Digital Personal Data Protection Act, 2023 and its rules, to the extent their provisions are in force and applicable.
- Company Information
Legal Company Name: eholler Digital Services Private Limited
Corporate Identification Number (CIN): U62099TN2023PTC161357
Goods and Services Tax Identification Number (GSTIN): 33AAHCE6268L1Z9
Registered Office Address:
New No. 9, Old No. 6/3, 4th Street,
Venkateswara Nagar, Adyar,
Chennai, Tamil Nadu – 600020, India.
Official Email: info@eholler.in
Contact Number: +91 97910 74290
Website: https://www.eholler.in
Authorised Grievance Contact: Nagarajan A, Director
Grievance Email: info@eholler.in
Grievance Phone: +91 97910 74290
- Scope of This Policy
This Policy applies to personal information collected through:
- Our corporate website and contact forms.
- Enquiries and quotation requests.
- Email, telephone and WhatsApp communications.
- Client onboarding and project delivery.
- Marketing campaigns and lead generation activities.
- Cookies, analytics and tracking technologies used on our website.
- Other authorised business communication channels.
Where we process personal data on behalf of a client, the relevant client agreement and data processing arrangements may also apply.
- Information We Collect
Depending on how you interact with us, we may collect the following information.
4.1 Personal and Contact Information
- Name and business name.
- Email address and telephone number.
- Business address and professional details.
- Information submitted through contact forms, emails, WhatsApp or telephone conversations.
4.2 Business and Project Information
We may collect project requirements, website details, branding materials, marketing objectives, campaign information, technical specifications and other materials necessary to provide our services.
4.3 Billing and Transaction Information
We may collect billing addresses, GST details, invoices, payment status and transaction references for accounting, taxation and business administration.
Payment card details and other sensitive payment credentials should be submitted through authorised payment providers where applicable, rather than ordinary enquiry forms.
4.4 Technical and Usage Information
When you visit our website, we may collect technical information such as IP address, browser type, device information, pages visited, referral source, approximate location and website interaction data.
The information collected depends on the technologies and analytics tools actually enabled on our website.
- How We Collect Information
We may collect personal information when you:
- Submit a contact form or request a quotation.
- Contact us by email, telephone or WhatsApp.
- Enquire about or purchase our services.
- Participate in a consultation or business meeting.
- Interact with our website or advertising campaigns.
- Provide information through authorised business partners or other lawful sources.
We will collect and process personal information in accordance with applicable law.
- How We Use Personal Information
We may use personal information to:
- Respond to enquiries and provide quotations.
- Understand your requirements and recommend appropriate services.
- Deliver website development, branding, digital marketing, SEO and AI automation services.
- Manage projects, client accounts and business relationships.
- Communicate project updates, approvals, invoices and support information.
- Maintain financial, accounting and statutory records.
- Improve our website, services and user experience.
- Measure website traffic and marketing campaign performance.
- Send promotional communications where permitted by law.
- Prevent fraud, misuse and unauthorised access.
- Resolve disputes and establish or defend legal claims.
- Meet applicable legal and regulatory obligations.
We will not knowingly process personal information for purposes incompatible with those communicated to you, except where permitted by applicable law.
- Consent and Lawful Processing
Where consent is required by applicable law, we will obtain it before processing personal information.
Consent will be sought for specified purposes and may be withdrawn through the applicable consent mechanism or by contacting us.
Withdrawal of consent does not affect the lawfulness of processing undertaken before withdrawal. Certain information may still be retained where required or permitted by law.
We will comply with applicable requirements under Indian data protection legislation as the relevant provisions become effective and applicable to our activities.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support essential functions, remember preferences, analyse website traffic and measure advertising performance.
Depending on our actual website configuration, these technologies may include Google Analytics, Google Ads conversion tracking, Meta Pixel or similar tools.
Where required by law, we will obtain consent before using non-essential cookies and tracking technologies.
You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
- Marketing Communications
We may contact you regarding an enquiry, quotation, existing project or service you have requested.
Promotional communications will be sent in accordance with applicable law and any required consent.
You may opt out of promotional communications by emailing info@eholler.in or using an available unsubscribe option.
Essential contractual, service, billing and legal communications may continue where permitted by law.
- Sharing of Personal Information
We do not sell personal information as a standalone commercial product.
We may share information where reasonably necessary for lawful business purposes with:
- Website hosting and cloud service providers.
- Email, CRM, WhatsApp and communication platforms.
- Google, Meta and other advertising or analytics providers.
- Banks, payment providers and accounting professionals.
- Authorised employees, contractors and project partners.
- Legal advisers, auditors and professional consultants.
- Government authorities or regulators where disclosure is required or otherwise permitted by law.
We will take reasonable steps to ensure that personal information shared with service providers is appropriately protected.
- Client Information and Confidentiality
Clients may provide confidential business information, customer data, website credentials, advertising account details and other project materials.
We will access and process such information only for authorised purposes, subject to the applicable client agreement and legal requirements.
Clients are responsible for ensuring that information shared with us has been collected and disclosed lawfully.
We will take reasonable steps to restrict access to confidential information and prevent unauthorised use or disclosure.
- Data Retention
We retain personal information for as long as reasonably necessary for service delivery, customer support, accounting, taxation, statutory compliance and dispute resolution.
Retention periods depend on the type of information, the nature of the business relationship and applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable retention obligations.
- Data Security
We use reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, loss, alteration, disclosure or misuse.
These safeguards may include access controls, secure communications, account permissions, backups and appropriate restrictions on access to business systems.
No electronic system or method of transmission can be guaranteed to be completely secure.
If a personal data breach occurs, we will take appropriate action and provide notifications where required by applicable law.
- International Data Transfers
Certain hosting, analytics, advertising and communication providers may process or store information outside India.
Where international processing or transfers occur, we will comply with applicable Indian legal requirements and restrictions.
- Your Privacy Rights
Subject to applicable law, you may be entitled to:
- Request information about personal data we process.
- Request correction of inaccurate or incomplete information.
- Request deletion of eligible personal data.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning the processing of personal information.
- Exercise other rights available under applicable data protection legislation.
Requests may be submitted to info@eholler.in.
We may request reasonable information to verify your identity before acting on a request.
We will respond within the timelines prescribed by applicable law. Certain records may need to be retained where legally required or permitted.
- Children’s Privacy
Our corporate website and services are primarily intended for businesses, professionals and other users engaging with our digital services.
We will not knowingly process children’s personal data in violation of applicable law and will comply with applicable requirements concerning parental consent and children’s data.
If you believe a child has provided personal information in circumstances requiring action, please contact us.
- Third-Party Websites
Our website may contain links to third-party websites, applications or services.
We do not control the independent privacy practices, security or content of these third parties. Their services are subject to their respective privacy policies and terms.
We encourage you to review those policies before submitting personal information to third parties.
- Grievance Redressal
For privacy-related enquiries, complaints, correction requests or concerns regarding the handling of personal information, please contact our authorised representative.
Grievance Contact: Nagarajan A
Designation: Director
Company: eholler Digital Services Private Limited
Email: info@eholler.in
Phone: +91 97910 74290
Registered Office:
New No. 9, Old No. 6/3, 4th Street, Venkateswara Nagar, Adyar, Chennai, Tamil Nadu – 600020, India.
Grievances will be reviewed and addressed in accordance with applicable legal requirements and the timelines relevant to the request.
- Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, website technologies, data processing practices or applicable law.
The latest version will be published on this page with an updated revision date. Where required by law, we will provide additional notice or obtain consent.
- Contact Us
For questions concerning this Privacy Policy or our handling of personal information, contact:
eholler Digital Services Private Limited
New No. 9, Old No. 6/3, 4th Street,
Venkateswara Nagar, Adyar,
Chennai, Tamil Nadu – 600020, India.
Email: info@eholler.in
Phone: +91 97910 74290
Website: https://www.eholler.in
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